Privacy Policy

Privacy Policy

Cookies: We use cookies on www.displaylager.eu to optimize and improve the site for our customers. You can always delete cookies by going into your browser settings and removing them under internet options.

Collection, processing, and use of your personal data: We collect, store, and process your data for the complete handling of your purchase, including any later services (e.g., “My Preferences”), technical administration, our own marketing purposes, and to prevent criminal activity and fraud. Your personal data is only shared with third parties where permitted by law – for example, for order processing, billing, marketing purposes, or if you have given your prior consent. As part of order fulfillment, the service providers we use (such as transport companies, logistics providers, and banks) receive the necessary data to process orders. The data provided may only be used by our service providers to fulfill their tasks in connection with your order.

Use of your data for advertising purposes: In addition to processing your data to handle your purchase at Displaylager.dk, we also use your data for the following purposes: to permanently improve your shopping experience and make it more user-friendly and personalized; to communicate with you regarding your orders and specific products or marketing campaigns; and to recommend products or services that may interest you.

We use available information, such as confirmations of receipt and reading of emails, information about the device you use, your internet connection, operating system and platform, date and time of your visit to the website, or products you have viewed, as well as information you have provided (including automatically transmitted or generated information). We also use your order history.

You may object at any time, in whole or in part, to the use of your personal data for advertising purposes without incurring any costs other than the basic transmission fees. A message in written form using the contact details listed under point 1 (e.g., email or letter) is sufficient.

Newsletter: We use the email address you provided to send newsletters, and we require your confirmation that you, as the owner of the email address, agree to receive them. If you later no longer wish to receive newsletters from us, you can unsubscribe at any time without incurring any costs beyond the basic transmission rates. A message in written form via the contact details (e.g., email or letter) is sufficient. Naturally, you will also find an unsubscribe link in every newsletter.

Product recommendations by email: If you have made a purchase at Displaylager.dk, you will regularly receive product recommendations from us by email. These recommendations are sent regardless of whether you have subscribed to a newsletter. We want to inform you about products from our range that may interest you based on your recent purchases. If you do not wish to receive product recommendations or advertising-related messages at all, you may opt out at any time without incurring any costs beyond the basic transmission rates. A message in written form via the contact details (e.g., email or letter) is sufficient. Naturally, each email contains an unsubscribe link.

Banner advertising: We also use collected information from your visit to display banner ads. These are ads shown on third-party sites. This typically involves the use of cookies or pixels. Our goal is to make our advertising offer more useful and relevant to you. Therefore, you will mostly see products you have already viewed on our site or similar products (so-called retargeting). We only use pseudonymized data for banner advertising; personally identifiable information (such as your name or email address) is not stored in cookies.

Competitions, market research, and surveys: In competitions, we use your data to notify winners and promote our offers. Detailed information can be found in the specific terms and conditions for each competition. We also use your data for market and opinion research. The data collected for market research and surveys is not used for advertising purposes. Detailed information (especially about the analysis of your input) is provided as part of the specific survey or where you provide your input. Your responses will not be shared with third parties or published.

You may object at any time, in whole or in part, to the use of your data for market and opinion research without incurring any costs beyond the basic transmission rates. A message in written form using the contact details (e.g., email or letter) is sufficient. Naturally, each survey-related email also includes an unsubscribe link.

Log statistics: We use analytics software to collect information that gives us insight into how visitors interact with our site.

Personal information
To process your order on our website, you must register with the following information:

- Name
- Address
- Phone
- Email

We use this information solely for delivering your order. Your customer data is not stored in encrypted form. We do not transmit your data in encrypted form across our network. We do not sell or share your information with third parties. Your personal data will be stored on our server for up to 5 years. The Danish Data Protection Act gives you the right to access the information Displaylager.dk has about you at any time. If you wish to object to the registration or access the data, please contact us at salg@displaylager.dk

Displaylager.dk cannot be held responsible for:
- obligations not fulfilled due to external factors such as force majeure, fire, strike, lockout, blockade, etc.
- operational losses caused by defects or errors in your order or delivery.

Complaint procedure
If you, as a consumer, wish to complain about your purchase, please contact our customer support at phone 70209096 or email salg@displaylager.dk. If we are unable to find a solution, you can submit a complaint to:

Center for Complaint Resolution
Nævnenes Hus
Toldboden 2
8800 Viborg
www.forbrug.dk
https://naevneneshus.dk

To file a complaint, the product or service must have cost at least DKK 1,100 and no more than DKK 100,000. A fee applies for having the complaint processed.

If you live in an EU country other than Denmark, you can submit a complaint via the EU Commission’s online complaints portal: https://ec.europa.eu/odr

General information
Name: Displaylager.dk
Legal name: Displaylager.dk A/S
Company form: A/S (Public limited company)
CVR no.: 24213110
Address: Solbakken 22, 6500 Vojens
Warehouse address: Solbakken 22, 6500 Vojens
Email: salg@displaylager.dk
Phone: 70209096
Terms and conditions last updated: 23-04-2025
 

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Solbakken 22 6500 Vojens Danmark
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